Children's Privacy Policy

Last Updated: July 14th, 2025

Children’s Privacy Policy

Child Friendly Explainer

What is ‘personal information' and how do we collect it?

Personal information is any data about you or that could help identify who you are.

There are different ways we get personal information about you:

  • Directly from you: for example, when we ask you for your name.
  • From your phone or device: numbers and codes collected via cookies (not for eating).
  • From someone else: for example, your parent or friend might share your name with us.

Before you share information online, please talk to an adult for help.

Information we collect and how we use it

2.1 Online products directed to children (websites and apps)

a. Harry Potter websites and apps
  • Your age or date of birth, to ensure content is age-appropriate.
  • Your country or city, to personalize your experience.
  • Usage data, to improve your experience (where allowed by law).
b. Competitions

If you enter competitions, we may ask for your name, age, or birth date, and your parent or guardian's email to contact winners and arrange prizes.

c. Games and interactive entertainment
  • Your name or username.
  • Your age or date of birth.
  • Device information, to ensure games work properly.

We may ask to access your camera or speaker, but will not collect photos or voice recordings without permission.

2.2 Offline products

a. Studio tours, attractions, and exhibitions

We may collect your name and age for registration and personalization.

b. Events

We may take photos or videos with parental consent, and collect details like allergies or special assistance needs.

Note: Some products involve both online and offline interactions (e.g., booking a tour online).

3. Sometimes we share your information with others

We may share information to:

  • Provide products or services with help from others.
  • Organize prizes or competitions.
  • Comply with legal requirements.

We do not sell your personal information.

4. Things you can do

If you or your parent/guardian have questions, contact us at wbdprivacy@wbd.com.

You can ask us:

  • What information we hold about you.
  • To stop collecting your information.
  • To erase your information.

Children's Privacy Policy

Last updated: [xx]

This Privacy Policy explains how Wizarding World Digital LLC and Wizarding World Digital Limited (“we”, “us” or “our”) collect and use your information when you use our Services, which include digital services (websites, apps, games) and offline services (studio tours, events).

What Information Do We Collect From You?

  • Contact and account details: name, location, email, username, phone, address, account/device IDs, photos/videos, voice recordings, opinions, contest entries.
  • Wizarding Passport: includes house, wand, patronus, pet, and connected partner data.
  • Purchases and payment details: always with adult permission.
  • Usage details: actions in games, apps, content viewed.
  • Conversations: group chats or forums, moderated for safety.
  • Social media interactions: may include profile data with parental permission.
  • Device information: browser, IP address, usage data.
  • Notifications: apps may send alerts, with adult permission for push notifications.
  • Adult contact details: name, address, email, phone (for permissions and communication).

How Do We Use Your Information?

  • Providing services: setup, technical support, competitions, content submissions.
  • Improving services: personalizing and enhancing experiences.
  • Marketing: promoting relevant services or content (with consent).
  • Assistance: responding to queries or complaints.
  • Preventing crime: protecting users and complying with legal obligations.
  • Compliance: fulfilling legal requirements.
  • Grouping information: for insights and service improvements (anonymous data).

When We Involve Your Adult

We involve your adult when consent is required or if you need extra help. In some countries, older children can make decisions themselves.

How Do We Share Your Information?

  • Within our group: Warner Bros. companies and affiliates.
  • Service providers: helpers who operate services, process payments, manage competitions.
  • Partners: co-sponsors with parental permission.
  • External links: other sites with their own privacy policies.
  • Social media: information may be shared back to platforms with consent.
  • Advertising companies: help provide relevant ads.
  • Legal requirements: comply with law enforcement or protect safety.
  • Business reorganization: share with buyers if business is sold.
  • With permission: shared as described when permission is given.

Sending Your Information Around the World

Your information may be transferred to other countries (e.g., USA). We use safeguards to protect it. For details, contact us via:

Storing Your Data

We keep your data only as long as needed and delete it securely when no longer required.

Individual Rights Requests

You or your adult can request:

  • To know what data is held.
  • To access or correct data.
  • To delete data (where possible).
  • To limit marketing communications.
  • To receive data in digital format.
  • To object to processing.
  • To withdraw consent.
  • To lodge a complaint with a data authority.

Submit requests via:

Cookies

Cookies are small files storing information to improve your experience. You can block them in settings, but it may affect functionality.

We Want to Keep Your Information Safe

We take steps to protect your data. You can help by:

  • Not sharing passwords.
  • Using unique passwords.
  • Logging out on shared devices.

Updates

We may update this policy. Significant changes will be communicated via website notices or emails.

Contact Us

Email: wbdprivacy@wbd.com

Mail:

  • Privacy Office, 4000 Warner Blvd., Bldg. 700, Burbank, CA 91522, USA
  • Warner House, 98 Theobalds Road, London WC1X 8WB, UK